Check How Privacy Rules Apply
Our Privacy Policy covers the details supplied when you open an account, including your name, phone number, login activity, verification results and contact messages. We also record technical signals such as browser type, device identifiers, approximate location and security events so we can protect account access
-
1
and investigate unusual activity. Transaction references may show a DANA, OVO, GoPay or QRIS route, while bank transfer and virtual account records help us match a wallet event to the correct account. We use these records for account operation, fraud checks, support and legal requests where
-
2
applicable. We limit access to staff and service partners who need it for those purposes, retain records for as long as operational or legal needs require, and remove or anonymise them when no longer needed. Access depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.